Services

Everything your front desk would handle — if you had one.

HOA Frontgate AI answers the calls your board and management company get every week. Here's exactly what it covers, and what a real exchange sounds like.

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Resident FAQs

Trash and recycling schedules, gate and pool codes, office hours, mail and package policies — answered instantly, correctly, every time.

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Amenity bookings

Clubhouse rentals, pool reservations, and guest passes — Frontgate AI walks residents through availability and next steps.

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Violation & compliance status

Residents can check the status of an open violation or ask what a notice means, without a board member relaying it by hand.

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Emergency escalation

Leaks, safety hazards, and anything urgent are recognized immediately and routed straight to a real person — no queue, no script loop.

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Message routing

Anything outside its scope gets captured accurately and sent to the right person — the board, the property manager, or a vendor.

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Call logs & summaries

Every call is transcribed and summarized in your portal, so the board has a full, searchable record — not a stack of sticky notes.

Hear it in action

A few real conversations, start to finish.

These are the kinds of calls that used to go to voicemail. Now they're handled in under a minute.

Amenity booking
ResidentHey, can I book the clubhouse for a birthday party next month?
Frontgate AII can help. What date were you thinking, and roughly how many guests?
ResidentMarch 14th, maybe 25 people.
Frontgate AIThat date's open. I'll send the rental agreement and the $150 deposit link to your phone now.
Violation status
ResidentI got a letter about my fence — is that still open?
Frontgate AILet me check... yes, it's still open, cure period ends the 28th. Want me to text you a photo of the notice?
ResidentYes please.
Frontgate AISent. If it's resolved before the 28th, just reply to that text with a photo.
Emergency escalation
ResidentThere's water coming from the ceiling in my unit right now.
Frontgate AIUnderstood — that's urgent. I'm connecting you to the on-call property manager right now, please stay on the line.
ResidentOkay, thank you.
Frontgate AITransferring now — I've also logged this as a priority maintenance call.
General FAQ
ResidentWhat's the gate code for guests this week?
Frontgate AIThis week's guest code is 4471. It resets every Monday at midnight.
ResidentGreat, thanks!
Frontgate AIAnytime — I can text that to you too if it's easier to save.

Want to hear it handle your community's actual questions?

Bring your FAQs — we'll set up a live demo call around them.