AI-Powered Phone Answering for HOAs

Every resident call, answered. Every time.

Your board isn't a call center. HOA Frontgate AI picks up the phone 24/7, answers residents in a real, natural voice, and routes anything that needs a human — so nothing falls through the cracks between board meetings.

24/7Always answers
<2 secAverage pickup
0Voicemails left behind
AI
Frontgate AI
Incoming — Unit 214
Live
ResidentHi — when's trash and recycling pickup for Chelsea Court?
Frontgate AITrash is Tuesday and Friday mornings, recycling is every Friday. Bins out by 7am.
ResidentPerfect, thank you!
Frontgate AIAnytime. I've also texted you the full pickup calendar.
Handled without escalation 00:47
What happens on every call

From ring to resolution, handled in order.

Every call follows the same reliable path — so your board always knows what happened, even if no one picked up.

01 / RING Ring

Call comes in

Any time, day or night, on your existing HOA line — no new number to give residents.

02 / ANSWER Answer

AI answers by name

Trained on your community's rules, amenities, and vendor contacts — not a generic script.

03 / RESOLVE Resolve

Question gets handled

Most calls end there. Anything urgent or unusual is flagged and routed to a real person.

04 / LOG Log

Board gets the record

Every call is logged and summarized, so nothing is a mystery at the next board meeting.

Why it's different

"I built this because I sit on both sides of the phone — as a board president fielding calls at 9pm, and as the person who could actually build something to fix it."

Built by an HOA board president
who also happens to work in GIS and community technology.
🏘️

Built for HOAs, not call centers

No generic script. Frontgate AI is trained on your governing documents, amenities, and vendor list.

🌙

Covers the hours no one else does

Evenings, weekends, holidays — the calls that used to go straight to voicemail now get answered.

🧭

Knows when to escalate

Water leaks, safety concerns, and anything urgent get routed to a real person immediately.

🗂️

Everything stays on record

Full call logs and summaries land in your management portal — no more "he said, she said."

See it answer a real call.

15 minutes, no pressure — we'll walk through exactly how it sounds on your community's line.